At Parin Frozen Foods, accessible at https://parinfrozenfood.com/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, or contact us.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
-
Personal Information: Name, email address, phone number, billing address, and shipping address.
-
Order Information: Products purchased, order history, transaction details, and delivery preferences.
-
Payment Information: Payment status and transaction references. Payment card or banking details may be processed by third-party payment providers.
-
Technical Information: IP address, browser type, device information, and website usage data.
-
Communication Information: Information you provide when contacting our customer support team.
2. How We Use Your Information
We may use your information to:
-
Process and deliver your orders.
-
Confirm payments and provide order updates.
-
Respond to inquiries and customer support requests.
-
Improve our website, products, and shopping experience.
-
Send promotional messages and offers where permitted by law and applicable consent requirements.
-
Prevent fraud, protect website security, and comply with legal obligations.
3. Sharing of Information
Parin Frozen Foods does not sell your personal information to third parties. We may share relevant information with trusted service providers when necessary to operate our business, including:
-
Payment processing providers.
-
Shipping and delivery partners.
-
Website hosting and technical service providers.
-
Analytics and marketing service providers, where applicable.
-
Government authorities or legal bodies when required by law.
We expect service providers handling personal information on our behalf to use appropriate safeguards.
4. Payment Security
Payments made through our website may be processed by third-party payment gateways. Your payment information is handled according to the applicable provider's security practices and policies.
We do not intentionally store complete payment card details on our website unless a secure, lawful payment arrangement specifically permits it.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, remember shopping preferences, understand visitor activity, and support relevant marketing.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
6. Data Protection and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil orders, provide customer service, maintain business records, resolve disputes, and meet applicable legal requirements.
When information is no longer required, we will take reasonable steps to delete or securely dispose of it, subject to applicable legal obligations.
8. Your Privacy Rights
Subject to applicable law, you may request to:
-
Access personal information we hold about you.
-
Correct inaccurate or incomplete information.
-
Request deletion of your personal information where legally permitted.
-
Withdraw consent for processing activities that rely on consent.
-
Opt out of promotional communications.
To exercise these rights, please contact us using the details provided below.
9. Third-Party Websites
Our website may contain links to third-party websites, payment gateways, or other external services. We are not responsible for the privacy practices or content of websites that we do not control.
We recommend reviewing their privacy policies before sharing personal information.
10. Children's Privacy
Our website is intended for general customers and is not specifically directed at children. We do not knowingly collect personal information from children in circumstances where parental consent or other legal authorization is required.
If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable laws. Updates will be published on this page with a revised date.
12. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, contact us:
Company: Parin Frozen Foods
Website: https://parinfrozenfood.com/
Email: parinfrozenfoods@gmail.com
Phone: +91 96384 67400 / +91 96384 67800
Address: Unique Building, 4, Sardar Nagar Main Road (West), Astron Chowk, Rajkot, Gujarat, India.
Factory Address: Kothariya R.S. No. 236, Plot No. 2 & 7, Near Old Toll Naka, National Highway 27, Gondal Road, Rajkot, Gujarat 360002, India.